How do I return an item?

Last Updated: 2/22/2024
Return Policy
All defined terms used below shall have the meanings set forth in Our Terms and Conditions. See

Order Cancellations
Orders that you submit online are processed immediately and may not be canceled, and you may
need to wait until you receive the merchandise in order to return it.
Returns
Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery.
To be eligible for a return, your merchandise must be unused and in the same condition that you
received it and must be in the original packaging.
Shipping
To initiate a return, please email us at [email protected]. We require a receipt or proof of
purchase to accompany your return.
All returned merchandise should be sent to us at PO Box 294 New Hampton, IA 50659.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are
non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your
refund. You should consider using a trackable shipping service or purchasing shipping insurance for
items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have
received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an
exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to
the payment card or original method of payment used to pay for the item, a check, or another remedy
that we determine in good faith is appropriate in the circumstances.
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or
exchange, or to impose different or additional conditions.